Knowledge base
A word about backups
Full backups are made nightly.
No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the client’s responsibility to maintain local copies of their web content and any other information.
This includes databases, e-mail aliases, et cetera. Please heed to this warning and make sure you cover yourself by making regular backups for all your sites. If loss of data occurs due to an error of Scionhost, we will attempt to recover the data for no charge to the client.
With that said, if you have accidentally deleted or lost an account or database, let us know and we will attempt to restore it for you.
Please refer to the Cpanel control panel manual for information on how to create and restore backups.
Categories
Getting started:
Cpanel control panel:
- How do I access my control panel?
- How do I access the Fantastico auto-installer?
- Awstats: Error: LogFile parameter
- Access your Cpanel before your domain has propagated
- Cron jobs: what are they, and how to use them
Webhost manager (WHM):
- Do not change the username or domain name for any of your domains
- Always let WHM finish the current process
- Do not use hyphens or underscores in usernames
- Access all accounts with the WHM password
- Setting strong passwords
Questions and tips:
E-mail:
- Blocking all mail to an e-mail address
- What are the SMTP and POP server addresses?
- Mailing lists: limits of usage
- What happens to e-mail when the server is down: is it returned to the sender or lost?
- How do I access webmail for my account?
Domains and DNS:
FTP and files:
- What are the FTP timeout settings?
- The public_html and www directories
- What is the maximum number of FTP connections per user?
- What is the max number of files/directories I can display in FTP?
- File permissions explained
Htaccess magic:
CGI, PHP and Perl:
- What is the path to..?
- Formmail: important notes
- ImageMagick
- SuExec: what it is and how it affects your scripts