Knowledge base
Do not use hyphens or underscores in usernames
When creating domains that have hyphens, make sure to remove the hyphen from the username, before creating the account within your Webhost manager.
Account usernames with hyphens and underscores "_" will cause issues with your accounts (mostly with MySQL and PhpMyAdmin).
To avoid problems and us having to delete your account in order to rectify a user name problem, please don’t use "_" or "-" in your account user names
Categories
Getting started:
Cpanel control panel:
- How do I access my control panel?
- How do I access the Fantastico auto-installer?
- Awstats: Error: LogFile parameter
- Access your Cpanel before your domain has propagated
- Cron jobs: what are they, and how to use them
Webhost manager (WHM):
- Do not change the username or domain name for any of your domains
- Always let WHM finish the current process
- Do not use hyphens or underscores in usernames
- Access all accounts with the WHM password
- Setting strong passwords
Questions and tips:
E-mail:
- Blocking all mail to an e-mail address
- What are the SMTP and POP server addresses?
- Mailing lists: limits of usage
- What happens to e-mail when the server is down: is it returned to the sender or lost?
- How do I access webmail for my account?
Domains and DNS:
FTP and files:
- What are the FTP timeout settings?
- The public_html and www directories
- What is the maximum number of FTP connections per user?
- What is the max number of files/directories I can display in FTP?
- File permissions explained
Htaccess magic:
CGI, PHP and Perl:
- What is the path to..?
- Formmail: important notes
- ImageMagick
- SuExec: what it is and how it affects your scripts